#ravenintel

Attention Customers: You’re Responsible for Vendors’ Customer Success Efforts Too. With Proof Points

Joshua Greenbaum · October 28, 2021 #coupa, #customersuccess, #digitaltransformation, #ensw, #erp, #infor, #ravenintel

I admit I’m shamelessly drafting on Jon Reed’s excellent post on customer success proof points by posting this a little ahead of my original schedule, but the timeliness was too good to ignore. The fact that we were both working on this issue from slightly different perspectives was also too good not to acknowledge and […]